Proven in a live Medicare agency One platform for enrollment, compliance & payouts
The operating system for Medicare agencies

Run your entire agency from one secure platform.

Enrollment, compliance, and commissions — unified. PolicyTrkr replaces the spreadsheets, carrier portals, and disconnected tools that slow agencies down, and gives you one source of truth for every policy, agent, and dollar.

Audit-ready Role-based access Enterprise security
app.policytrkr.com
1,234
Policies
67
Agents
12
Flagged
Member A.UHCComplete
Member B.AetnaPending
Member C.DevotedComplete
Member D.AnthemComplete
Member E.HumanaPending
Built for
Medicare agencies FMOs & IMOs Call centers Handling PHI securely
5→1
Five tools, one platform
100%
Encrypted, end to end
Minutes
To import your entire book
1
Source of truth for every policy
The challenge

Fragmented operations create real risk

Enrollment data lives in spreadsheets, compliance is handled reactively, and commissions are reconciled manually. As volume grows, the inefficiencies — and the exposure — only compound.

!

No single source of truth

Policy data is dispersed across carrier portals, inboxes, and spreadsheets, making accurate reporting difficult.

!

Compliance exposure

Responding to a CMS audit or a carrier's recording request becomes a time-consuming, manual process.

!

Manual commissions

Advances, per-carrier fees, and payouts calculated manually are slow, error-prone, and difficult to reconcile.

!

Limited visibility

There is no consolidated view of production by agent, agency, carrier, or state, and data issues often go unnoticed.

The platform

Everything your back office needs, in one system

What most agencies pay four or five vendors for — unified, secure, and already running in production.

Enrollment hub

Every policy captured, structured, and searchable

Upload an enrollment PDF and PolicyTrkr extracts every field automatically — across UHC, Aetna, Devoted, HealthSpring, Anthem and more. Or bulk-import thousands at once. The result is one consolidated book of business you can report on with confidence.

  • Automatic PDF field extraction
  • Bulk import from spreadsheets in minutes
  • Filterable dashboard, scoped by agency & role
Auto-extraction
UHCAetnaDevotedAnthemHealthSpringHumana+ more
Member
Carrier
MBI / DOB
Agent NPN
ComplianceTrkr

Turn call recordings into audit-ready compliance

Upload a call and PolicyTrkr transcribes it, summarizes it, and automatically flags potential compliance issues — a missing Scope of Appointment, missing disclaimers, or high-pressure tactics. Ask the AI questions about any call. Everything is stored securely and ready whenever an auditor requests it.

  • Automatic transcription & AI summary
  • Compliance issue detection on every call
  • Ask-the-AI search across your recordings
Compliance review
✓ Scope of Appointment confirmed
✓ Required disclaimers read
! Verify enrollment date stated
✕ Recording missing for 1 call
Payouts engine

From funder statement to agency payout, automatically

Upload a funder statement and PolicyTrkr calculates each agency's payout — advances plus per-carrier fees — with running totals and downloadable statements, eliminating manual commission reconciliation.

  • Auto-calculated agency payouts
  • Per-carrier fee & advance logic
  • Downloadable statements, scoped access
$ Payout summary
Agency One
$48.2k
Agency Two
$31.7k
Agency Three
$22.9k
And more

The rest of the back office, covered

M

Agency & agent management

Full directory, granular roles, self-service activation, password resets with no email dependency, and instant termination.

H

Data Health monitor

Flags duplicate MBIs, NPN mismatches, missing fields, and invalid states — before they become problems.

R

Reports & exports

Production by agent, agency, state, or carrier — weekly to yearly — with one-click Excel and CSV export.

C

CRM integration

Enrollments sync automatically to your CRM as contacts, with the full schema and built-in de-duplication.

Role-based access

Super admin, agency admin, agent, read-only, payouts, and compliance roles — everyone sees exactly what they should.

Bulk import & templates

Load thousands of policies from a spreadsheet in seconds, with clean templates and guided formatting.

How it works

Three stages. One platform.

1

Enroll

Capture every policy — by PDF, bulk import, or direct entry — into a clean, structured book of business.

2

Comply

Recordings transcribed and screened, data-quality flags surfaced, audit-ready records available on demand.

3

Get paid

Funder statements in, agency payouts out — calculated, tracked, and downloadable in a click.

Who it's for

Built for the way the industry works

The super-admin → agency → agent hierarchy mirrors exactly how FMOs and IMOs sell down to their downlines.

Agencies

Run your whole operation in one place — enrollments, compliance, and commissions — instead of five disconnected tools.

FMOs & IMOs

Roll PolicyTrkr out across your entire downline. One deployment, full visibility into every agency and agent's production.

Call centers

High-volume enrollment and recording compliance, with the reporting and data-health checks to keep it clean at scale.

Security & trust

Enterprise-grade, by design

PolicyTrkr handles sensitive Medicare data, so protection is engineered into every layer — encrypted, access-controlled, and built for PHI from the ground up, never bolted on later.

  • Encrypted in transit and at rest
  • Role-based access, scoped to each agency
  • One unified platform — one set of controls to trust
  • Point-in-time backups and recovery
  • A defined path to SOC 2 and HIPAA readiness
🛡️
100%
encrypted, end to end

1
platform — not five separate vendors

"Before PolicyTrkr, the agency had no process for any of this. Today it runs the entire operation — from the first enrollment to the final payout."

— The vision behind PolicyTrkr, built inside a live Medicare agency
FAQ

Questions, answered

Is PolicyTrkr in production today?
Yes. It runs a live Medicare agency end to end — enrollment, compliance, and payouts — today. It is a proven system, not a prototype.
How does it handle compliance and call recordings?
Upload a recording and PolicyTrkr transcribes it, summarizes it, and automatically flags potential compliance issues. You can ask the AI questions about any call, and everything is stored securely so you're always audit-ready.
Can it scale across multiple agencies or a downline?
Yes. The platform is built around a super-admin → agency → agent hierarchy, with role-based access that scopes every user to exactly what they should see — ideal for FMOs and IMOs rolling it out across a downline.
Is my data secure?
Security is engineered into every layer: encryption in transit and at rest, role-based access scoped per agency, point-in-time backups, and a defined path to SOC 2 and HIPAA readiness. It's purpose-built to handle PHI.
How do agents log in?
Agents sign in at app.policytrkr.com with secure, role-based accounts — self-service activation, password resets without email dependency, and instant termination when someone leaves.

See PolicyTrkr in action

One platform for your entire Medicare back office. Already proven in a live agency — ready for yours.

Request a demo Agent Login